TERMS AND CONDITIONS


  • DELIVERY 

ALL ITEMS WILL BE SHIPPED AND DELIVERED TO YOU WITHIN 3-7 WORKING DAYS. WE WILL NOT BE RESPONSIBLE FOR DELAYS CAUSED BY THE DELIVERY SERVICES, WEATHER OR UNFORSEEN CIRCUMSTANCES. 

IN THE CASE YOU HAVEN'T RECEIVED YOUR ITEM WITHIN 10DAYS PLEASE CONTACT US ASAP. 

WE WILL INFORM ALL CUSTOMERS WHEN WE ARE ON HOLIDAY/BUYING TRIPS AND UNABLE TO POST! WE WILL ALSO INFORM CUSTOMERS IF SHIPPING PRICES CHANGES.

                                       UK DELIVERIES  - ENJOY FREE SHIPPING

                            UK DELIVERIES - FREE SHIPPING £50 AND OVER

                                         SHIPPING TO EUROPE - £12.99  (10-14DAYS)

                                            SHIPPING TO USA - £35  (6-10DAYS)

INTERNATIONAL DELIVERIES - COST UPON REQUEST (please email me on christine@christinesfads.com)

 

  • RETURNS/REFUNDS

CUSTOMERS ARE RESPONSIBLE FOR SENDING THE ITEMS WITHIN 7DAYS OF RECEIPT IN GOOD CONDITION. ALL TAGS AND PACKAGING MUST BE PRESENT. REFUNDS WOULD BE MADE UPON RECEIVING THE ITEM(S) AND INSPECTION. PLEASE CONTACT ME ON Christines@christinesfads.com TO NOTIFY US ABOUT THE RETURN AND WE WOULD CONFIRM ADDRESS TO SEND ITEM.

 

  • PRICING/PAYMENTS 

ALL GOODS ARE PRICED IN POUNDS.  DEPENDING ON THE COUNTRY YOUR CARD IS REGISTERED TO WE ARE NOT IN CONTROL OF THE EXCHANGE OR CONVERSATION RATE THAT YOU WILL BE CHARGED ON YOU CARD USED. IT WILL BE EQUIVALENT TO THE COST OF ITEM IN POUNDS. PLEASE CHECK WITH BANK BEFORE MAKING ANY PAYMENTS

 

  • PRODUCT COLOUR/MONITOR

WE HAVE MADE EVERY EFFORT TO DISPLAY AS ACCURATELY AS POSSIBLE THE COLOURS OF OUR PRODUCTS THAT APPEAR ON OUR SITE. HOWEVER AS COMPUTER MONITORS VARY, WE CANNOT GUARANTEE THAT YOUR MONITOR DISPLAY OF ANY COLOUR WILL BE COMPLETELY ACCURATE.

 

  •  GARMENT CARE

WE WOULD ADVISE ON PROFESSIONAL DRY CLEANING ON ALL OUR PIECES. HOWEVER WE WOULD NOT BE RESPONSIBLE FOR ANY DAMAGES CAUSED TO THE PRODUCT(S) DURING CARE/WASHING.

  •  CUSTOMERS

WE VALUE ALL CUSTOMERS, IF YOU HAVE ANY ISSUES WITH PRODUCT/SERVICES PLEASE  CONTACT US RIGHT AWAY    (christine@christinesfads.com) WE WILL SOLVE THEM AS SOON AS WE CAN.

FOR ALL OTHER DELIVERY AND REFUND ENQUIRIES PLEASE CONTACT ME ON  christine@christinesfads.com